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Gabrielle Coleman

1 Year Ago

Please Help

Can any one tell me why some of my photos like this one:
Art Prints
the greeting cards are $4.95. Then on other ones like this one:
Sell Art Online
they are $70.00.
I don't understand why they are so expensive. When I look at the default settings it says they are $4.95. I haven't ever changed any prices. Please help me sort this out.

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Jeff Foliage

1 Year Ago

Well on the 2nd one I only see cards and no prints. I don't know how you do this but I bulk edit all my images so that the same size image or card should be the same as all the rest. (behind the scenes and bulk edit prices).
Failing that have you gone to the image and go into edit it. (like you are changing the description or keywords) then you go down the page to greeting cards... Still in edit mode...
You should see that by accident you have set your profit to 65$ or something like this.

If that instead says a dollar for your profit then I'm at a loss and you need to get customer service on it...

Jeff Folger
http://www.vistaphotography.com

 

Matthias Hauser

1 Year Ago

The price it shows for cards is for 10 greeting cards. Maybe the other markups are not set.

Could be a bug in the system with the prices (there were some in the past). You should

1. Check the prices (markups) on the image
2. Check your default pricing (Behind the scenes, default settings)
3. Do a bulk edit for all of your pics (Behind the scenes, bulk edit prices)
4. If that does not work contact technical support (About, contact us)

Oh and I love your pic with the lamp... :-)

 

Gabrielle Coleman

1 Year Ago

Thank you so much! Both of you! The problem is now fixed! Thank you!

 

Matthias Hauser

1 Year Ago

You're welcome Gabrielle :-)

 

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